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DokkitAlertsPagerDuty

PagerDuty

For what cannot wait until morning. Dokkit raises a PagerDuty incident when an issue opens and resolves it when the issue closes.

Set it up

On Dokkit's Alerts page, in Settings. Only the owner can change it.

PagerDutyIn PagerDuty, add an Events API v2 integration to the service that should page you, and copy its integration key.
PagerDuty routing keyOn Dokkit's Alerts page, under PagerDuty, paste the key and press Save.
Who is toldChoose Page for When something stops. It is the default.

What arrives

[critical] nightly-purge did not run (db-01, DOK-12)nowSource db-01 ยท Open Dokkit

The sample company's issue, as it would arrive.

Try it

Under PagerDuty, press Send a test. It says at once whether it went, or why not.

  • A paged issue is a critical incident. Push can go through PagerDuty too, as a warning: under Push, set Push goes through to PagerDuty.
  • Page and Push through PagerDuty together make one incident, at the page's severity.
  • Each person can have their own routing key, under People, so a rule can page one person.

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